Welcome to Lee Graves Salon We are delighted to provide you with our exceptional hair care services. Before you see one of our stylists, please take a moment to review the following. Terms of Service: 1. 2. 3. 4. 5. 6. 7. Appointment Booking & Cancellations: We recommend booking appointments in advance. We understand that unforeseen circumstances may arise, so we kindly request a minimum of 48 hours notice for any appointment cancellations or rescheduling. Failure to provide the required notice may result in a cancellation fee.
We appreciate your understanding and cooperation in this matter. Late arrivals: We strive to maintain punctuality for all our clients. If you arrive late for your appointment, we will do our best to accommodate you, but please note that your service may be shortened or rescheduled to avoid inconveniencing other guests. Service satisfaction: Our team of skilled stylists is committed to providing you with exceptional service. If, for any reason, you are not satisfied with your service, please let us know within two business days, and we will make every effort to address your concerns. Pricing and payment: Our pricing is transparent and based on the services provided.
Please know prices are subject to change, and any additional services or products requested during your appointment may incur extra charges. Personal belongings: We recommend keeping valuable items at home to ensure their safety. While we take precautions to secure your belongings, we cannot be held responsible for any loss or damage. Health and Safety: Your well-being is our top priority. If you have any allergies, sensitivities, or medical conditions that may affect your hair care experience, please inform us during the consultation or when booking your appointment. Children and Minors: We welcome children and minors for services, but they must be accompanied by a parent or guardian.
We kindly request that parents or guardians supervise their children to maintain a peaceful environment for our guests. By booking an appointment with Lee Graves Salon, you acknowledge and agree to abide by these Terms of Service. We are dedicated to providing you with exceptional hair care and a pleasant salon experience. If you have any questions or concerns, please do not hesitate to reach out to our friendly team. Thank you for choosing Lee Graves Salon, and we look forward to serving you